COOL
FAQ
When you buy from us, we want to make you completely satisfied. If for any reason you are not satisfied with the goods, you can exchange or ask for refund. Before returning, please take time to read our return policy carefully. You are recommended to contact our after-sale Customer Service before returning an item and they will give your some useful advice.
make your purchase from Curlykinkycool as easy as possible, we offer a wide range of payment options. Currently we can accept payments in paypal, squar, visa, mastercard, & American express
We accept PayPal payments via our secure checkout system. We will only dispatch orders to the PayPal account holders registered address.
If you want to pay with credit card, you can just choose to pay by Paypal, then click “pay” button and there will be a webpage for you to enter your credit card information.
I want to make payment by Credit card but don’t want to register paypal account, is that OK?
Yes, sure, it’s OK. You can just choose to pay by Paypal, then click “pay” button and there will be a webpage for you to enter your credit card information. If anybody used Paypal in your computer before, you need to clean all the cache of your browser, then can pay by Credit card successfully.
Return:
If we send wrong item to you or you received the damaged stuff, then you can return it to us. You should report the problem in 3 days after receiving the products and return it within 7 days and the item must be in original condition when returning to us.
When the returned package arrives, we will examine the item, check the problem, then we will ship the correct items back to you without extra cost. We will be responsible for the returning shipping fee.
If we discover nothing wrong with the items, we will promptly ship them back to you. In that case, you have to pay the shipping fees in both directions.
No Refund, No Return policy
All sales are final at Natural hair expo
We offer full refund on any items that are found to be faulty or damaged due to our fault. Damage caused because of the fault of the third party or customer’s own fault cannot apply for refund.
PROHIBITED USES
You may use the Sites only for lawful purpose and in accordance with these Terms of Use. You agree not to use the Sites:
in any way that violates apply applicable federal, state, local or international law or regulation; for the purpose of exploiting, harming or attempting to harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information or otherwise;
We stand behind the products we sell. Your satisfaction with your purchase is extremely important to us. If you are unsatisfied with your purchase for any reason please contact us at curlykinkycool@Gmail.com.
OTHER POLICIES
If you have any questions about credit card purchases (only, not regarding paypal purchases), please leave us a voicemail at our credit card purchase service phone number: 202-910-1315